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When you click Connect next to Username (or Reconnect on a widget you made before), SnapWidget asks you to sign in to your account. For Instagram, the Select Your Instagram Account window opens. For Facebook, X and TikTok, a sign-in window opens. If nothing happens, or you see Oops! with “Unable to link account. Please log into Instagram in a separate browser tab and make sure to allow popups for this website.”, try these steps in order.
1

Allow pop-ups for snapwidget.com

Your browser can block the sign-in window. Look for a blocked pop-up icon in the address bar, and allow pop-ups for snapwidget.com. See the steps for Chrome, Safari or Edge.
2

Log in to the service in a new tab

Open Instagram, Facebook, X or TikTok in a new tab and log in to the account you want to show. Go back to SnapWidget and click Connect again.
3

Check Firefox Facebook Container

If you use Firefox with the Facebook Container add-on, it blocks Facebook and Instagram sign-in on other websites. Allow snapwidget.com in Facebook Container.
4

Try a private window or another browser

Other browser add-ons can also block the sign-in window. Open SnapWidget in a private window or a different browser and try again.

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Other messages

This shows after Sign In With Facebook when SnapWidget cannot find an Instagram account. Sign in with the Facebook account that manages the Facebook page linked to your Instagram account. When Facebook asks, allow SnapWidget access to that page. If your Instagram account is not linked to a Facebook page, use Sign In With Instagram instead.
This shows when Instagram does not finish the sign-in. Click Connect and try again. If you see it again, email support@snapwidget.com.
Meta blocks the connection when this setting is off. See Off-Facebook activity.